The Magnit vendor management system is a configurable cloud-based SaaS solution designed to manage the end-to-end workflow of the contingent workforce. Key functions include candidate sourcing, bill rate and margin review, cost optimization, assignment management, and onboarding and offboarding processes.
Feedback from users of the desktop application highlighted the need for a mobile solution to increase productivity by enabling access to key features from smartphones and tablets. The challenge was to design a mobile version of the desktop application that maintained consistency in look and feel while delivering familiarity in experience across both environments. A critical aspect of the problem was adapting the data-driven interface of the desktop version to the limited screen real estate of mobile devices without compromising usability, functionality, or workflow efficiency.
As the primary UX/UI designer for this project, I played a pivotal role, ensuring a seamless and user-centered experience across both desktop and mobile platforms. Working in an agile/scrum environment, I collaborated closely with a UX researcher, product owner, and mobile engineers to align the design with user needs and technical feasibility.
By translating user-story requirements into user flows, mockups, and prototypes, I visualized and validated design solutions. I facilitated usability testing sessions to gather feedback, identify improvements, and refine the interface for optimal usability. Additionally, I led demo review meetings to ensure developed features aligned with UX/UI standards and maintained consistency across the product.
The research phase of the desktop application provided critical insights that shaped the mobile design. Analytics revealed that certain powerful functionalities were infrequently used by most user roles, presenting opportunities to streamline workflows for the mobile experience. To further refine this approach, we conducted user surveys and interviews targeting distinct user roles, aiming to identify high-value features indispensable for users' productivity.
Based on feedback, we prioritized integrating the top three high-priority functionalities for each user role, ensuring the mobile application met their most critical needs. For instance, task management tools, originally part of a robust project management suite on the desktop version, were simplified to include only essential actions, enhancing usability while maintaining productivity.
Interviews with power users highlighted a recurring need for quick access to data visualization tools. While some of these tools were processor-intensive on desktop, users expressed satisfaction with simplified, static visual summaries when on the go, preferring them over fully interactive graphs due to performance constraints within the mobile environment.
